This Acceptable Use Policy ("AUP") governs Customer's use of Aldea's API Services and is incorporated into the Aldea API Services Agreement. Capitalized terms not defined herein have the meanings set forth in the Agreement.

1. Prohibited Content and Activities.

Customer shall not use the Services to create, store, transmit, display, or distribute content that:

1.1 Illegal Activities. Violates any applicable law, regulation, or governmental order, including but not limited to activities related to terrorism, money laundering, fraud, identity theft, or other criminal conduct.

1.2 Harmful or Dangerous Content. Promotes, encourages, or provides instructions for illegal activities, violence, self-harm, suicide, or activities that could result in physical harm to individuals or property.

1.3 Child Safety. Involves minors in sexual, suggestive, violent, or otherwise inappropriate contexts, or attempts to exploit, groom, abuse, or otherwise harm children.

1.4 Harassment and Abuse. Constitutes harassment, bullying, stalking, threats, or abuse directed at individuals or groups, including content that promotes discrimination based on race, ethnicity, religion, gender, sexual orientation, disability, or other protected characteristics.

1.5 Hate Speech. Promotes hatred, violence, or discrimination against individuals or groups based on protected characteristics, or contains content that dehumanizes or incites violence against specific communities.

1.6 Privacy Violations. Violates the privacy rights of individuals, including unauthorized collection, use, or disclosure of personal information, doxxing, or non-consensual intimate imagery.

1.7 Intellectual Property Infringement. Infringes, misappropriates, or violates intellectual property rights, including copyright, trademark, patent, trade secret, or other proprietary rights of third parties.

1.8 Misleading or Deceptive Content. Creates or distributes false, misleading, or deceptive information, including deepfakes, manipulated media designed to deceive, misinformation, or content that impersonates individuals or organizations without authorization.

2. Technical Abuse and Misuse.

2.1 System Interference. Attempts to gain unauthorized access to, interfere with, damage, or disrupt the Services, Aldea's systems, or third-party systems connected to the Services.

2.2 Reverse Engineering. Attempts to reverse engineer, decompile, disassemble, or derive source code from the Services, except to the extent expressly permitted by applicable law.

2.3 Rate Limit Violations. Deliberately circumvents or attempts to circumvent rate limits, usage restrictions, or other technical limitations imposed on the Services.

2.4 Competitive Use. Uses the Services to develop, train, or improve competing artificial intelligence models, services, or products without Aldea's express written consent.

2.5 Automated Abuse. Uses automated systems, bots, or scripts to abuse the Services, generate excessive traffic, or engage in activities that could degrade service performance for other users.

3. Commercial Restrictions.

3.1 Unauthorized Resale. Resells, redistributes, or sublicenses access to the Services without Aldea's prior written consent, except as expressly permitted in the Agreement.

3.2 Circumventing Payment. Attempts to avoid, bypass, or circumvent payment obligations through technical means or misrepresentation of usage.

3.3 Fraudulent Activity. Engages in fraudulent billing practices, provides false payment information, or uses stolen payment methods.

4. Communication Abuse.

4.1 Spam and Unsolicited Communications. Generates or facilitates the transmission of spam, unsolicited commercial communications, or bulk messaging that violates applicable anti-spam laws.

4.2 Phishing and Social Engineering. Creates content designed to deceive individuals into disclosing personal information, credentials, or engaging in fraudulent activities.

4.3 Malicious Communications. Uses the Services to send malicious communications, including malware distribution, phishing attempts, or other security threats.

5. Data Misuse.

5.1 Prohibited Data Types. Submits data types specifically prohibited under the Agreement or Data Processing Agreement, including special categories of personal data without appropriate consent.

5.2 Third-Party Data Violations. Submits data belonging to third parties without proper authorization, consent, or legal basis for processing.

5.3 Sensitive Information Exposure. Intentionally or negligently exposes sensitive personal information, financial data, health information, or other confidential data through the Services.

6. Platform Integrity.

6.1 Gaming or Manipulation. Attempts to manipulate, game, or exploit the Services in ways that undermine their intended functionality or provide unfair advantages.

6.2 False Information. Provides false or misleading information during account registration, verification processes, or in communications with Aldea.

6.3 Multiple Account Abuse. Creates multiple accounts to circumvent usage limits, pricing tiers, or other restrictions imposed under the Agreement.

7. Compliance and Reporting.

7.1 Law Enforcement Cooperation. Customer acknowledges that Aldea may cooperate with law enforcement investigations and may be required to disclose information about Customer's use of the Services pursuant to legal process.

7.2 Monitoring and Detection. Aldea may monitor Customer's use of the Services for compliance with this AUP using automated and manual review processes, but has no obligation to do so.

7.3 Reporting Violations. Suspected violations of this AUP may be reported to Aldea at abuse@aldea.com.

8. Enforcement.

8.1 Investigation. Upon receiving notice of potential AUP violations, Aldea may investigate and take appropriate action, including requesting additional information from Customer.

8.2 Remedial Actions. Aldea may take any of the following actions in response to AUP violations:

• Issue warnings or requests for corrective action
• Temporarily or permanently suspend Customer's access to specific Services or features
• Terminate Customer's account and access to all Services
• Remove or disable access to violating content
• Report violations to appropriate law enforcement authorities
• Take legal action to enforce compliance or seek damages

8.3 No Liability for Actions. Customer acknowledges that Aldea has no liability for any action taken in good faith to enforce this AUP, including temporary or permanent suspension of Services.

9. Updates and Modifications.

Aldea may update this AUP from time to time to address new technologies, legal requirements, or evolving best practices. Material changes will be communicated to Customer with thirty (30) days advance notice. Continued use of the Services after such notice constitutes acceptance of the updated AUP.

10. Contact Information.

Questions about this AUP or reports of potential violations should be directed to:

• General Inquiries: legal@aldea.com
• Abuse Reports: abuse@aldea.com
• Emergency Security Issues: security@aldea.com

This Acceptable Use Policy is effective as of the date set forth above and applies to all use of Alda's Services.